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PREGNANCY / PRENATAL MASSAGE
All client must be at least 12 weeks along to receive pregnancy massage at Eden. We will turn a client away if they are in the first trimester and coming in for a massage. The risk of a miscarriage is too high in the first trimester for a client to receive a massage.
MINORS & MASSAGE
According to North Carolina law, all minors under the age of 16 must be accompanied by a parent or legal guardian in the massage room. If you would like to massage a massage at the same time then you would have to book a couples massage. All minors 16 to 18 must have parental consent. The parent or legal guardian of both minors would have to come in a head of time with a valid ID and to fill out paper work.
CANCELLATIONS
If for any reason you have to cancel or reschedule please give us a 24 hour notice via a phone call.
A cancellation less than 24 hours of your appointment or a no show will result in a $30 charge per person for the
1/2 hour and hour Massage. $45 for the 1 1/2 hour Massage and $60 for the 2 hour Massage to your Credit Card or your Gift Certificate.
Rescheduling or moving an appointment with in the 24 hours is also considered as a cancellation.
During Holiday months cancellation fee is full price of your session. Holiday months are as follows:
December, February, May.
If you booked online please call 704-749-8101 to cancel.
A cancellation less than 24 hours of your appointment or a no show will result in a $30 charge per person for the
1/2 hour and hour Massage. $45 for the 1 1/2 hour Massage and $60 for the 2 hour Massage to your Credit Card or your Gift Certificate.
Rescheduling or moving an appointment with in the 24 hours is also considered as a cancellation.
During Holiday months cancellation fee is full price of your session. Holiday months are as follows:
December, February, May.
If you booked online please call 704-749-8101 to cancel.
NO SHOW
An appointments where the scheduled client doesn't show up for is labeled as a -NO SHOW- and are charged the full amount of the service.
This is where the client did not communicate that they were not coming in for the appointment they or someone set up for them before the scheduled time.
This is where the client did not communicate that they were not coming in for the appointment they or someone set up for them before the scheduled time.
GIFT CERTIFICATES
Federal Gift Card Laws
All gift certificates expire 5 years from the date of purchase.
In 2009, President Obama signed the Credit Card Accountability Responsibility and Disclosure Act (a.k.a. CARD Act) into law. This law, which mostly deals with consumer protection from credit card companies, also included new rules for gift cards. The law provides that gift cards cannot expire within five years from the date they were last activated.
All gift certificates expire 5 years from the date of purchase.
In 2009, President Obama signed the Credit Card Accountability Responsibility and Disclosure Act (a.k.a. CARD Act) into law. This law, which mostly deals with consumer protection from credit card companies, also included new rules for gift cards. The law provides that gift cards cannot expire within five years from the date they were last activated.
Inactivity Fee
All gift certificates that are inactive will be charged a inactivity fee of $8.75 per year of inactivity
All gift certificates that are inactive will be charged a inactivity fee of $8.75 per year of inactivity
Promotional Gift Certificates
All Gift Certificates that are obtained free by a promotion, a give away or raffle expire 6 months from the date of when it became active.
-NO Exceptions
All Gift Certificates that are obtained free by a promotion, a give away or raffle expire 6 months from the date of when it became active.
-NO Exceptions