Eden Therapy & Massage
  • Massages
    • Deep Tissue
    • Swedish
    • Focus Massage
    • Sports Massage
    • Neuromuscular Therapy (NMT)
    • Hot Stone
    • Hot Bamboo
    • Prenatal
    • Postpartum
    • Couples Massage
    • Aromatherapy
  • Gifts
  • Therapists
  • First Visit
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Cancellations
If for any reason you have to cancel or reschedule, please call us at least 24 hours before your appointment: 704.749.8101

We do not yet have a system for canceling or rescheduling an appointment online. You must call the office.

A cancellation or rescheduling less than 24 hours before your appointment will result in one of the following charges to your credit card or gift certificate:
  • $30  for 1/2 hour and 1-hour massages (per person)
  • $45 for the 1.5-hour massage
  • $60 for the 2-hour massage

Due to high demand, cancellations in December, February, and May are charged the full price of the session. These are considered holiday months and scheduling is very tight.

No-Show
If a client cannot come in and does not contact us before the scheduled time, they will be charged the full amount for the service. 

Gift Certificates
Federal Gift Card Laws
All gift certificates expire 5 years from the date of purchase. In 2009, President Obama signed the Credit Card Accountability Responsibility and Disclosure Act (a.k.a. CARD Act) into law. This law, which mostly deals with consumer protection from credit card companies, also included new rules for gift cards. The law provides that gift cards cannot expire within five years from the date they were last activated.

Inactivity Fee
All gift certificates that are inactive will be charged a inactivity fee of $8.75 per year of inactivity

​Promotional Gift Certificates
All Gift Certificates that are obtained free by a promotion, a give away or raffle expire 6 months If obtained in December and 4 moths if obtained in February  from the date of when it became active. No exceptions. All giveaways expire June 25th

Minors and Massage
According to North Carolina law, all minors under the age of 16 must be accompanied by a parent or legal guardian in the massage room. If you would like to massage a massage at the same time then you would have to book a couples massage.  All minors 16 to 18 must have parental consent. The parent or legal guardian of both minors would have to come in a head of time with a valid ID and to fill out paper work.


704 749 8101
​2115 Southend Dr #101
Charlotte, NC 28203
 
10am – 8:00pm   Monday – Friday
  8am – 6:30pm   Saturday
10am – 8:00pm   Sunday
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Cancellation & Rescheduling Policy
To cancel or reschedule, please call us at least 24 hours before your appointment: 704.749.8101
A no-show, cancellation, or rescheduling less than 24 hours before your appointment time will result in a charge of $30  for a 1/2-hour or 1-hour massage (per person), $45 for a 1.5-hour massage, and $60 for a 2-hour massage. This charge will be made to your credit card or gift certificate. During our high-volume months of 
December, February, and May, cancellation fee is full price of your session. To read our full policies, please click here.

©2020 Eden Therapy & Massage. All rights reserved.
  • Massages
    • Deep Tissue
    • Swedish
    • Focus Massage
    • Sports Massage
    • Neuromuscular Therapy (NMT)
    • Hot Stone
    • Hot Bamboo
    • Prenatal
    • Postpartum
    • Couples Massage
    • Aromatherapy
  • Gifts
  • Therapists
  • First Visit
  • Contact
  • Book Now